Shipping & Return Policy

Last Updated: June 2026

Welcome to Zerovale.store. We are committed to delivering your orders quickly and ensuring a smooth shopping experience.

Shipping Policy

Order Processing

• All orders are processed within 1–3 business days after payment confirmation.

• Orders are not shipped or delivered on weekends or public holidays.

Delivery Time

• Estimated delivery time is 7 business days from the date of shipment.

• Delivery times may vary depending on your location, courier service availability, weather conditions, or other unforeseen circumstances.

Shipping Confirmation

• Once your order has been shipped, you may receive a shipping confirmation email with tracking details (if available).

Return Policy

5-Day Return Window

We offer a 5-day return policy. You may request a return within 5 days of receiving your order.

Return Eligibility

To be eligible for a return:

• The item must be unused and in its original condition.

• The item must be returned in its original packaging.

• Proof of purchase or order confirmation is required.

Non-Returnable Items

The following items cannot be returned:

• Used or damaged products caused by customer misuse.

• Products returned without original packaging.

• Personalized or custom-made items (if applicable).

Return Process

To initiate a return, please contact our support team at:

Email: zerovale.store@gmail.com

Please include:

• Your order number

• Product details

• Reason for return

Our team will provide further instructions for the return process.

Refunds

• Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed to the original payment method within 5–10 business days.

Contact Us

If you have any questions regarding shipping, returns, or refunds, please contact us:

Zerovale.store
Support Email: zerovale.store@gmail.com